Cielo incident

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Major Resolved View vendor source →

Cielo experienced a major incident on May 25, 2026 affecting App Cielo and Site Cielo, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 05:44 PM UTC
Resolved
May 25, 2026, 06:44 PM UTC
Duration
1h
Detected by Pingoru
May 25, 2026, 05:44 PM UTC

Affected components

App CieloSite Cielo

Update timeline

  1. investigating May 25, 2026, 05:44 PM UTC

    Em analise pelos times técnicos

  2. monitoring May 25, 2026, 06:22 PM UTC

    Ambiente estabilizado as 15h15

  3. resolved May 25, 2026, 06:44 PM UTC

    Ambiente normalizado.