Cielo incident

Transações E-commerce indisponíveis.

Critical Resolved View vendor source →

Cielo experienced a critical incident on May 25, 2026 affecting Autorizador Digital and e-Commerce - PSP, lasting 2h 14m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 04:52 AM UTC
Resolved
May 25, 2026, 07:06 AM UTC
Duration
2h 14m
Detected by Pingoru
May 25, 2026, 04:52 AM UTC

Affected components

Autorizador Digitale-Commerce - PSP

Update timeline

  1. investigating May 25, 2026, 04:52 AM UTC

    Incidente reportado com início à 01h03, estamos investigando esse problema.

  2. monitoring May 25, 2026, 05:15 AM UTC

    Ambiente normalizando a partir das 02h07.

  3. resolved May 25, 2026, 07:06 AM UTC

    This incident has been resolved.