Cielo incident

Indisponibilidade nas transações que possuem a processadora Dock

Minor Resolved View vendor source →

Cielo experienced a minor incident on May 9, 2026 affecting Autorizador Digital and Autorizador Físico and 1 more component, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2026, 03:13 PM UTC
Resolved
May 09, 2026, 03:25 PM UTC
Duration
11m
Detected by Pingoru
May 09, 2026, 03:13 PM UTC

Affected components

Autorizador DigitalAutorizador FísicoBandeiras / Emissores / Parceiros

Update timeline

  1. investigating May 09, 2026, 03:30 PM UTC

    Em analise pelo parceiro Dock

  2. resolved May 09, 2026, 03:45 PM UTC

    Ambiente normalizado