Cielo incident

Intermitência no atendimento da URA

Resolved after 1 hour 29 minutes, affecting Centrais de Atendimento and Salesforce Atendimento, on November 5, 2026.

investigating Nov 05, 2026, 11:31 AM UTC

Estamos investigando o cenário.

Started
Nov 05, 2026, 11:31 AM UTC
Resolved
Nov 05, 2026, 01:01 PM UTC
Duration
1h 29m
Detected by Pingoru
Nov 05, 2026, 11:31 AM UTC

Affected components

Centrais de AtendimentoSalesforce Atendimento

Update timeline

  1. investigating Nov 05, 2026, 11:31 AM UTC

    Estamos investigando o cenário.

  2. resolved Nov 05, 2026, 01:01 PM UTC

    Incidente solucionado

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