Cielo incident

Indisponibilidade parcial nas transações PIX Qrcode - PicPay

Minor Vendor's status page →

Resolved after 3 hours 26 minutes, affecting Pix, on October 25, 2026.

investigating Oct 25, 2026, 10:31 AM UTC

Incidente confirmado no ambiente da PicPay. Assim que possível, traremos atualizações.

Started
Oct 25, 2026, 10:31 AM UTC
Resolved
Oct 25, 2026, 01:57 PM UTC
Duration
3h 26m
Detected by Pingoru
Oct 25, 2026, 10:31 AM UTC

Affected components

Pix

Update timeline

  1. investigating Oct 25, 2026, 10:31 AM UTC

    Incidente confirmado no ambiente da PicPay. Assim que possível, traremos atualizações.

  2. resolved Oct 25, 2026, 01:57 PM UTC

    Incidente normalizado.

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