Cielo incident

Indisponibilidade na validação de Biometria Facial para novos credenciais e identidade digital

Minor Resolved View vendor source →
Started
May 04, 2026, 03:30 PM UTC
Resolved
May 04, 2026, 04:54 PM UTC
Duration
1h 24m
Detected by Pingoru
May 04, 2026, 03:30 PM UTC

Affected components

Centrais de Atendimento

Update timeline

  1. investigating May 04, 2026, 03:30 PM UTC

    Em analise pelos times técnicos

Looking to track Cielo downtime and outages?

Pingoru polls Cielo's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Cielo reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Cielo alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Cielo for free

5 free monitors · No credit card required