Cielo incident

Atraso na efetivação dos pagamentos Crédito Banco do Brasil (SLC)

Minor Resolved View vendor source →

Cielo experienced a minor incident on September 21, 2026 affecting ARV, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 05:35 PM UTC
Resolved
Sep 21, 2026, 06:51 PM UTC
Duration
1h 15m
Detected by Pingoru
Sep 21, 2026, 05:35 PM UTC

Affected components

ARV

Update timeline

  1. investigating Sep 21, 2026, 05:35 PM UTC

    Atraso na efetivação dos pagamentos Créditos para o emissor Banco do Brasil, referente os movimentos do dia 18/09/2026 Em analise pelo emissor

  2. monitoring Sep 21, 2026, 05:37 PM UTC

    ===Atualização=== Banco pagador confirmou problema interno nos processamentos das transações. Previsão de pagamento as 15h

  3. resolved Sep 21, 2026, 06:51 PM UTC

    Ambiente normalizado, Pagamento efetivado 14h50