Cielo incident

Erros e lentidão na consulta no extrato via Site

Minor Resolved View vendor source →

Cielo experienced a minor incident on September 8, 2026 affecting Site Cielo, lasting 2h 15m. The incident has been resolved; the full update timeline is below.

Started
Sep 08, 2026, 12:21 PM UTC
Resolved
Sep 08, 2026, 02:36 PM UTC
Duration
2h 15m
Detected by Pingoru
Sep 08, 2026, 12:21 PM UTC

Affected components

Site Cielo

Update timeline

  1. investigating Sep 08, 2026, 12:21 PM UTC

    Em investigação.

  2. monitoring Sep 08, 2026, 12:40 PM UTC

    Ações de contorno realizadas, acompanhando para validar a efetividade.

  3. resolved Sep 08, 2026, 02:36 PM UTC

    Ambiente normalizado.