CIAL Dun & Bradstreet incident

Third-party infrastructure disruption (AWS us-east-1) may impact CIAL services

CIAL Dun & Bradstreet experienced a notice incident on October 20, 2025, lasting 10h 44m. The incident has been resolved; the full update timeline is below.

Started: Oct 20, 2025, 12:32 PM UTC
Resolved: Oct 20, 2025, 11:17 PM UTC
Duration: 10h 44m
Detected by Pingoru: Oct 20, 2025, 12:32 PM UTC

Update timeline

monitoring Oct 20, 2025, 12:32 PM UTC

EN We’re monitoring a widespread disruption affecting AWS us-east-1 and related ecosystems. While our systems remain available, some customers may experience intermittent issues across the CIAL platform (web app, APIs, and background processing). Impact: Potential partial degradation (intermittent errors, slower responses, delayed background jobs) PT-BR Estamos monitorando uma interrupção ampla que afeta a AWS us-east-1 e ecossistemas relacionados. Embora nossos sistemas permaneçam disponíveis, alguns clientes podem experimentar instabilidades/intermitências na plataforma CIAL (aplicação web, APIs e processamento em segundo plano). Impacto: Possível degradação parcial (erros intermitentes, respostas mais lentas, atraso em tarefas de segundo plano) ES Estamos monitoreando una interrupción generalizada que afecta a AWS us-east-1 y ecosistemas relacionados. Aunque nuestros sistemas permanecen disponibles, algunos clientes pueden experimentar intermitencias en la plataforma de CIAL (aplicación web, APIs y procesamiento en segundo plano). Impacto: Degradación parcial potencial (errores intermitentes, respuestas más lentas, retraso en trabajos en segundo plano)
resolved Oct 20, 2025, 11:17 PM UTC

This incident has been resolved.