CIAL Dun & Bradstreet incident

Partial delays in delivering reports

Minor Resolved View vendor source →

CIAL Dun & Bradstreet experienced a minor incident on November 28, 2025 affecting CIAL 360 and Data Delivery, lasting 22h 15m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2025, 03:05 PM UTC
Resolved
Nov 29, 2025, 01:20 PM UTC
Duration
22h 15m
Detected by Pingoru
Nov 28, 2025, 03:05 PM UTC

Affected components

CIAL 360Data Delivery

Update timeline

  1. investigating Nov 28, 2025, 03:05 PM UTC

    En We are currently investigating partial delays in delivering reports. Pt-BR No momento, estamos investigando atrasos parciais na entrega de relatórios. Es Actualmente estamos investigando retrasos parciales en la entrega reportes.

  2. identified Nov 28, 2025, 05:56 PM UTC

    En We have identified the cause and are currently implementing a fix. Pt-BR Identificamos a causa e estamos implementando a correção. Es Hemos identificado la causa y estamos implementando la corrección.

  3. monitoring Nov 29, 2025, 11:22 AM UTC

    En The fix has been implemented and we are processing the delayed cases. Pt-BR A correção foi implementada e estamos processando os casos em atraso. Es Ya implementamos la corrección y estamos procesando los casos atrasados.

  4. resolved Nov 29, 2025, 01:20 PM UTC

    En New reports are delivered within SLA, and pending reports should be delivered. Pt-BR Novos relatórios estão sendo entregues dentro do SLA e os relatórios pendentes foram entregues. Es Se están entregando nuevos informes dentro del SLA y se han entregado informes pendientes.