CIAL Dun & Bradstreet incident
A subset of customers cannot access the CIAL360 web app
CIAL Dun & Bradstreet experienced a major incident on December 9, 2025 affecting CIAL 360, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 09, 2025, 07:21 PM UTC
En-US We have reports of some customers being unable to access CIAL360 and the team is investigating this incident. Pt-BR Temos relatos de alguns clientes que não conseguem acessar o CIAL360 e a equipe está investigando este incidente. Es: Tenemos informes de que algunos clientes no pueden acceder a CIAL360 y el equipo está investigando este incidente.
- resolved Dec 09, 2025, 07:42 PM UTC
EN-US The platform should be accessible to all clients. If you're still facing issues, clear your caches and try again. PT-BR A plataforma deve estar acessível a todos os clientes. Se você ainda estiver enfrentando problemas, limpe seus caches e tente novamente. ES La plataforma debería ser accesible para todos los clientes. Si aún tienes problemas, borra tus cachés y vuelve a intentarlo.