CIAL Dun & Bradstreet incident

A subset of customers cannot access the CIAL360 web app

CIAL Dun & Bradstreet experienced a minor incident on January 22, 2026 affecting CIAL 360, lasting 14m. The incident has been resolved; the full update timeline is below.

Started: Jan 22, 2026, 06:18 PM UTC
Resolved: Jan 22, 2026, 06:32 PM UTC
Duration: 14m
Detected by Pingoru: Jan 22, 2026, 06:18 PM UTC

Affected components

CIAL 360

Update timeline

investigating Jan 22, 2026, 06:18 PM UTC

We have reports of some customers being unable to access CIAL360 and the team is investigating this incident. Pt-BR Temos relatos de alguns clientes que não conseguem acessar o CIAL360 e a equipe está investigando este incidente. Es: Tenemos informes de que algunos clientes no pueden acceder a CIAL360 y el equipo está investigando este incidente.
resolved Jan 22, 2026, 06:32 PM UTC

EN-US The platform should be accessible to all clients. If you're still facing issues, clear your caches and try again. PT-BR A plataforma deve estar acessível a todos os clientes. Se você ainda estiver enfrentando problemas, limpe seus caches e tente novamente. ES La plataforma debería ser accesible para todos los clientes. Si aún tienes problemas, borra tus cachés y vuelve a intentarlo.