CIAL Dun & Bradstreet incident
CENPROT Data Unavailable in Some Reports.
CIAL Dun & Bradstreet experienced a minor incident on April 20, 2026 affecting CIAL 360 and Data Delivery and 1 more component, lasting 1d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 20, 2026, 06:27 PM UTC
PT-BR: Aviso: Dados da CENPROT indisponíveis em alguns relatórios. Estamos com dificuldades técnicas na captação dos protestos da CENPROT nos relatórios CKR, BIR, SQR, QCR e CAR. Para CKR, BIR, SQR, e CAR os relatórios seguem com dados nacionais de protestos. Já para QCR, o relatório segue com dados parciais (apenas protestos de SP). Enquanto isso, os dados são fornecidos via birô parceiro, com possível cobertura reduzida. Nossos times trabalham para restabelecer a conexão o quanto antes. EN: Notice: CENPROT Data Unavailable in Some Reports. We are experiencing technical difficulties in retrieving protest data from CENPROT for the CKR, BIR, SQR, QCR, and CAR reports. For CKR, BIR, SQR, and CAR, national protest data remains available. For QCR, only partial data is shown (limited to protests from the state of São Paulo). In the meantime, data is being provided via a partner bureau, which may result in reduced coverage. Our teams are working to restore the connection as soon as possible. Esp: Aviso: Datos de CENPROT no disponibles en algunos informes Estamos enfrentando dificultades técnicas para obtener los datos de protestos de CENPROT en los informes CKR, BIR, SQR, QCR y CAR. En los informes CKR, BIR, SQR y CAR, los datos nacionales de protestos siguen disponibles. En el caso de QCR, los informes presentan datos parciales (solo protestos del estado de São Paulo). Mientras tanto, los datos están siendo proporcionados por una oficina asociada, lo que puede implicar una cobertura reducida. Nuestros equipos están trabajando para restablecer la conexión lo antes posible.
- identified Apr 20, 2026, 06:28 PM UTC
The source of the issue has been identified and a fix is being implemented.
- resolved Apr 22, 2026, 04:22 PM UTC
PT-BR Informamos que o incidente está resolvido. Cenprot está de volta para atender o volume usual de CKRs, QCRs, BIRs, SQRs e CARs. Muito obrigado pela compreensão. En We inform you that the incident has been resolved. CENPROT is back and supporting the usual volume of CKRs, QCRs, BIRs, SQRs, and CARs. Thank you for your understanding. Esp Les informamos que el incidente ha sido resuelto. CENPROT vuelve a estar operativo y atendiendo el volumen habitual de CKRs, QCRs, BIRs, SQRs y CARs. Muchas gracias por su comprensión.