Resolved after 4 hours 59 minutes, affecting Instant Transfers and Web and 1 more, on April 1, 2026.
We are continuing to investigate the issue. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
Affected components
Update timeline
- investigating Apr 01, 2026, 05:00 PM UTC
We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
- investigating Apr 01, 2026, 05:01 PM UTC
We are continuing to investigate this issue.
- investigating Apr 01, 2026, 05:05 PM UTC
We are continuing to investigate this issue.
- investigating Apr 01, 2026, 05:10 PM UTC
We are continuing to investigate this issue.
- investigating Apr 01, 2026, 07:08 PM UTC
We are continuing to investigate the issue. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.
- resolved Apr 01, 2026, 10:00 PM UTC
This incident has been resolved.
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