Chime experienced a notice incident on October 1, 2026 affecting In-App Support and Live Chat Support and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 11:32 PM UTC
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. [Card purchases and ATM transactions are working as intended.][The money in your account and your personal information are secure.]
- investigating Oct 01, 2026, 11:33 PM UTC
We’re dealing with some unexpected issues with our mobile app. We’re working hard to bring everything back online as soon as possible. [Card purchases and ATM transactions are working as intended.][The money in your account and your personal information are secure.]
- investigating Oct 02, 2026, 01:35 AM UTC
We are continuing to investigate this issue.
- resolved Oct 02, 2026, 01:36 AM UTC
This incident has been resolved.