Chime incident

Service Disruption

Major Resolved View vendor source →

Chime experienced a major incident on April 24, 2026 affecting In-App Support and Direct Deposit and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2026, 09:52 PM UTC
Resolved
Apr 24, 2026, 10:50 PM UTC
Duration
58m
Detected by Pingoru
Apr 24, 2026, 09:52 PM UTC

Affected components

In-App SupportDirect DepositLive Chat SupportCash DepositsSpotMePay AnyoneMobile Check DepositMyPayACH TransfersView Balances

Update timeline

  1. investigating Apr 24, 2026, 09:52 PM UTC

    We’re currently investigating a service disruption across our platform. We’re working hard to resolve this issue as soon as possible. Card purchases and ATM transactions are working normally. The money in your account and your personal information are secure.

  2. investigating Apr 24, 2026, 09:53 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 24, 2026, 10:33 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 24, 2026, 10:50 PM UTC

    This incident has been resolved.