Chili Piper incident

Blank screen on page load

Major Resolved View vendor source →

Chili Piper experienced a major incident on December 6, 2023, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 06, 2023, 03:09 PM UTC
Resolved
Dec 06, 2023, 03:00 PM UTC
Duration
Detected by Pingoru
Dec 06, 2023, 03:09 PM UTC

Update timeline

  1. resolved Dec 06, 2023, 03:09 PM UTC

    Our team identified an issue with a new security policy that was preventing Chili Piper assets from loading. Our engineers have already deployed a fix for this and we should see it resolved. While this was impacting Chili Piper, routing and booking links were impacted as well as internal pages and they were instead presenting a blank page or could not be loaded. We have resolved the issue by reverting the change and have corrected the underlying issue moving forward.