Chili Piper experienced a minor incident on October 9, 2024 affecting Distro, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Distro
Update timeline
- investigating Oct 09, 2024, 06:27 PM UTC
Our engineers are investigating reports of the Distro routers screen in the admin center showing an error message: "Could not load Routers" followed by a blank page. We do not expect routing itself to be impacted by this issue. Additionally, not all customers are impacted by the issue - if you are able to view your list of Distro routers, you are not currently impacted and can use Distro services as usual. No other products are impacted.
- resolved Oct 09, 2024, 06:58 PM UTC
This incident has been resolved.