Chili Piper incident

Cache is preventing pages from loading properly

Notice Resolved View vendor source →

Chili Piper experienced a notice incident on December 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Dec 10, 2024, 04:37 PM UTC
Resolved
Dec 06, 2024, 01:30 PM UTC
Duration
—
Detected by Pingoru
Dec 10, 2024, 04:37 PM UTC

Update timeline

  1. resolved Dec 10, 2024, 04:37 PM UTC

    Some users may experience a "Something went wrong" message when accessing admin-center dashboards or pages in our Fire UI. This was due to a caching issue with a previous deployment. To fix this issue, simply clear your browser cache, or clear all browsing data. In your browser you can press COMMAND + Shift + R (or CTRL + Shift + R) to hard-refresh the page. Or, you can use the browser's settings menu to select "Delete Browsing Data", making sure to select the cached images and files for deletion. Otherwise, this issue will resolve itself with time as the cache expires. Please don't hesitate to reach out to [email protected] if you have attempted to clear your cache and still experience issues loading pages.