Cherwell incident

Ivanti Neurons for MDM - Slowness in portal loading for https://uk1.mobileiron.com - 1777849

Minor Resolved View vendor source →

Cherwell experienced a minor incident on February 9, 2026 affecting https://uk1.mobileiron.com, lasting 23h 48m. The incident has been resolved; the full update timeline is below.

Started
Feb 09, 2026, 09:23 AM UTC
Resolved
Feb 10, 2026, 09:12 AM UTC
Duration
23h 48m
Detected by Pingoru
Feb 09, 2026, 09:23 AM UTC

Affected components

https://uk1.mobileiron.com

Update timeline

  1. investigating Feb 09, 2026, 09:23 AM UTC

    A number of Ivanti Neurons for MDM customers on the http://uk1.mobileiron.com environment are experiencing a degradation to the service. Observed slowness in portal loading. Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information. Tracking Work Item: 1777849

  2. monitoring Feb 09, 2026, 10:04 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 10, 2026, 09:12 AM UTC

    This incident has been resolved.