Cherwell incident

Ivanti Neurons for Zero Sign-On (ZSO) - https://access-eu1.mobileiron.com/

Cherwell experienced a minor incident on July 1, 2026 affecting https://access-eu1.mobileiron.com, lasting 3d 5h. The incident has been resolved; the full update timeline is below.

Started: Jul 01, 2026, 08:33 AM UTC
Resolved: Jul 04, 2026, 02:14 PM UTC
Duration: 3d 5h
Detected by Pingoru: Jul 01, 2026, 08:33 AM UTC

Affected components

https://access-eu1.mobileiron.com

Update timeline

investigating Jul 01, 2026, 08:33 AM UTC

The Ivanti Neurons for Zero Sign-On (ZSO) - https://access-eu1.mobileiron.com/ is experiencing a degradation. Customer may be unable to log in to services connected to ADFS Ivanti Site Reliability Engineering is investigating the issue and will provide an update or notice of resolution once we have collected additional information.
monitoring Jul 01, 2026, 10:01 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jul 04, 2026, 02:14 PM UTC

This incident has been resolved.