Cherwell experienced a notice incident on June 26, 2026 affecting Service Manager / Asset Manager (FFZ), lasting 47m. The incident has been resolved; the full update timeline is below.
Affected components
Service Manager / Asset Manager (FFZ)
Update timeline
- investigating Jun 26, 2026, 08:00 AM UTC
We are beginning to receive reports of emails for some of the tenants not processing on the FFZ PRD landscape. Our teams are currently investigating the impact and underlying cause of the issue. Further updates will be provided as more information becomes available.
- resolved Jun 26, 2026, 08:47 AM UTC
This incident has been resolved.