Cherwell incident

Ivanti Neurons Platform(NVU) – Remote Control sessions may be slow or time out- 1917500

Minor Resolved View vendor source →

Cherwell experienced a minor incident on June 11, 2026 affecting Ivanti Neurons Platform (NVU), lasting 14d 4h. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2026, 02:45 PM UTC
Resolved
Jun 25, 2026, 07:13 PM UTC
Duration
14d 4h
Detected by Pingoru
Jun 11, 2026, 02:45 PM UTC

Affected components

Ivanti Neurons Platform (NVU)

Update timeline

  1. investigating Jun 11, 2026, 02:45 PM UTC

    We are currently investigating this issue.

  2. monitoring Jun 11, 2026, 08:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 15, 2026, 07:01 PM UTC

    Continuing to monitor and investigate

  4. resolved Jun 25, 2026, 07:13 PM UTC

    This incident has been resolved.