Cherwell incident

Ivanti Neurons for Secure Access and Zero Trust Access - Americas - Degraded

Minor Resolved View vendor source →
Started
Apr 24, 2026, 03:20 PM UTC
Resolved
Apr 24, 2026, 07:50 PM UTC
Duration
4h 30m
Detected by Pingoru
Apr 24, 2026, 03:20 PM UTC

Affected components

AMERICAS

Update timeline

  1. investigating Apr 24, 2026, 03:20 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 24, 2026, 03:37 PM UTC

    Currently Neurons for Secure Access in North America region is experiencing a degradation. Ivanti is Aware of this and working on solution. We will further update shortly.

  3. identified Apr 24, 2026, 03:56 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Apr 24, 2026, 04:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 24, 2026, 07:50 PM UTC

    This incident has been resolved.

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