Cherwell incident

NVZ PRD – Login Issue / Portal Inaccessible

Critical Ongoing View vendor source →

Cherwell is currently experiencing a critical incident affecting Service Manager / Asset Manager (NVZ), which began 2h ago. The vendor's full update timeline is below.

Started
May 30, 2026, 11:38 PM UTC
Resolved
Ongoing
Duration
● 2h 20m
Detected by Pingoru
May 30, 2026, 11:38 PM UTC

Affected components

Service Manager / Asset Manager (NVZ)

Update timeline

  1. identified May 30, 2026, 11:38 PM UTC

    The NVZ PRD portal is currently not accessible, and users are unable to log in. The issue has been identified and the team is working on implementing a fix. Our team is actively working to resolve the issue and will provide updates as progress is made.