CheckHub incident

Partial platform outage due to Cloudflare issues

Resolved after 3 hours 4 minutes, affecting CheckHub API and Candidate FileBox and 1 more, on November 18, 2025.

resolved Nov 18, 2025, 02:57 PM UTC

Cloudflare has successfully resolved the issue. All platform services are now functioning correctly and operating normally. We will continue to monitor the situation to ensure stability. Thank you for your patience during this incident.

Other major vendors with incidents that started within 30 minutes of this one

Started
Nov 18, 2025, 11:52 AM UTC
Resolved
Nov 18, 2025, 02:57 PM UTC
Duration
3h 4m
Detected by Pingoru
Nov 18, 2025, 11:52 AM UTC

Affected components

CheckHub APICandidate FileBoxCheckHub Admin

Update timeline

  1. identified Nov 18, 2025, 11:52 AM UTC

    We are currently experiencing degraded availability of the platform caused by connectivity issues on Cloudflare’s side. As a result, some users may face slow loading times, intermittent errors, or inability to access certain parts of the application. Our team is actively monitoring the situation. We will provide updates as more information becomes available.

  2. monitoring Nov 18, 2025, 11:59 AM UTC

    The issue has been acknowledged by Cloudflare, and their team has begun investigating and working toward a resolution. https://www.cloudflarestatus.com/ We will continue to monitor the situation closely and provide updates as more information becomes available.

  3. resolved Nov 18, 2025, 02:57 PM UTC

    Cloudflare has successfully resolved the issue. All platform services are now functioning correctly and operating normally. We will continue to monitor the situation to ensure stability. Thank you for your patience during this incident.

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