Checkfront incident

502 Bad Gateway Error

Major Resolved View vendor source →

Checkfront experienced a major incident on September 1, 2026 affecting northamerica-northeast1 and europe-west1 and 1 more component, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:09 PM UTC
Resolved
Sep 01, 2026, 03:33 PM UTC
Duration
23m
Detected by Pingoru
Sep 01, 2026, 03:09 PM UTC

Affected components

northamerica-northeast1europe-west1australia-southeast1us-west1us-central1asia-northeast1us-east1

Update timeline

  1. investigating Sep 01, 2026, 03:09 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 03:16 PM UTC

    We are continuing to investigate this issue.

  3. identified Sep 01, 2026, 03:23 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Sep 01, 2026, 03:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 01, 2026, 03:33 PM UTC

    This issue has been resolved. Our services are now operating normally, and we have confirmed that affected accounts are loading successfully. The incident was related to an unexpected disruption to our US Central Cluster during a scheduled infrastructure upgrade. Our team is continuing to investigate the underlying cause to help prevent a recurrence. We apologize for the disruption and appreciate your patience while we worked to restore service.