NextGen Account Access Outage
Timeline · 5 updates
- investigating Apr 15, 2026, 03:46 PM UTC
We have received reports of users experiencing slow loading times and errors when accessing their booking pages. We are currently investigating the cause.
- investigating Apr 15, 2026, 04:02 PM UTC
We are continuing to investigate this issue.
- investigating Apr 15, 2026, 04:03 PM UTC
We are continuing to investigate this issue.
- monitoring Apr 15, 2026, 04:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2026, 09:58 PM UTC
This incident has been resolved.