OpenAI incident

Issues with ChatGPT Windows desktop app

Resolved after 5 hours 28 minutes, affecting Conversations, on June 27, 2026.

investigating Jun 27, 2026, 10:00 PM UTC

We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond. ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.

Started
Jun 27, 2026, 10:00 PM UTC
Resolved
Jun 28, 2026, 03:29 AM UTC
Duration
5h 28m
Detected by Pingoru
Jun 27, 2026, 10:00 PM UTC

Affected components

Conversations

Update timeline

  1. investigating Jun 27, 2026, 10:00 PM UTC

    We are investigating an issue affecting some users of the ChatGPT Windows desktop app on Windows. Affected users may see chat history or conversations fail to load, missing sidebar icons, or login/sign-up controls that do not respond. ChatGPT on web and mobile remains available as a workaround. We will share updates as we learn more.

  2. resolved Jun 28, 2026, 03:29 AM UTC

    All impacted services have now fully recovered.

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