Chase UK experienced a minor incident on July 5, 2023 affecting Paying money in and Sending money out and 1 more component, lasting 2h 4m. The incident has been resolved; the full update timeline is below.
Affected components
Paying money inSending money outMoving money between accountsRewards
Update timeline
- investigating Jul 05, 2023, 09:24 PM UTC
We have a problem with some of our systems at the moment. It means that you can't make payments right now. Any payments coming in are being held in a queue. As soon as we've fixed the issue those payments will come in. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved Jul 05, 2023, 11:29 PM UTC
This incident has been resolved.