Chase UK experienced a minor incident on June 4, 2024 affecting Sending money out and Making regular payments, lasting 11h 8m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 04, 2024, 07:12 AM UTC
At the moment you can't edit your details, change scheduled payments, add a payee or change your payee's details. If you need to call us, please do so from inside the app. You can still move money between your accounts and send money to existing payees. Your card works as normal. We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- investigating Jun 04, 2024, 07:13 AM UTC
We are continuing to investigate this issue.
- investigating Jun 04, 2024, 06:17 PM UTC
This incident has been resolved.
- resolved Jun 04, 2024, 06:21 PM UTC
This incident has been resolved.