Chase UK incident

Text message about account balances

Notice Resolved View vendor source →

Chase UK experienced a notice incident on July 8, 2024, lasting 19h 50m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2024, 06:00 PM UTC
Resolved
Jul 09, 2024, 01:50 PM UTC
Duration
19h 50m
Detected by Pingoru
Jul 08, 2024, 06:00 PM UTC

Update timeline

  1. investigating Jul 08, 2024, 06:00 PM UTC

    We have a problem with one of our systems at the moment. It means that a text message went out from us earlier today about account balances. If you received this message in error, please ignore it. We're sorry for any confusion this caused.

  2. resolved Jul 09, 2024, 01:50 PM UTC

    This incident has been resolved.