Chase UK incident

Text message about account balances

Notice Resolved View vendor source →

Chase UK experienced a notice incident on November 7, 2024, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 07, 2024, 05:36 PM UTC
Resolved
Nov 07, 2024, 09:22 PM UTC
Duration
3h 45m
Detected by Pingoru
Nov 07, 2024, 05:36 PM UTC

Update timeline

  1. investigating Nov 07, 2024, 05:36 PM UTC

    We have a problem with one of our systems at the moment. It means that a text message went out from us earlier today about account balances. If you received this message in error, please ignore it. We're sorry for any confusion this caused.

  2. resolved Nov 07, 2024, 09:22 PM UTC

    This incident has been resolved.