Chase UK experienced a minor incident on February 28, 2025 affecting Paying money in and Sending money out, lasting 5h 32m. The incident has been resolved; the full update timeline is below.
Affected components
Paying money inSending money out
Update timeline
- identified Feb 28, 2025, 09:25 AM UTC
We're aware of an issue with some other UK banks at the moment. It means that payments to and from these banks aren't being made as normal. If you've tried to make a payment today, please don't try it again until the issue is resolved. If you notice anything wrong with your payments, please check the other bank's website for more information.
- identified Feb 28, 2025, 10:01 AM UTC
We are continuing to work on a fix for this issue.
- identified Feb 28, 2025, 02:39 PM UTC
We are continuing to work on a fix for this issue.
- identified Feb 28, 2025, 02:50 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 28, 2025, 02:57 PM UTC
This incident has been resolved.