Chase UK experienced a minor incident on June 23, 2025 affecting Using your card, lasting 1h 19m. The incident has been resolved; the full update timeline is below.
Affected components
Using your card
Update timeline
- investigating Jun 23, 2025, 05:53 PM UTC
We have a problem with some of our systems at the moment. It means that some online card transactions aren't working right now. If this happens, please try again. Your card works as normal in store We know you count on your bank for the important things in life. We are working as fast as we can to fix the problem and will update you as soon as we know more. We're sorry for any problems this causes you.
- resolved Jun 23, 2025, 07:12 PM UTC
This incident has been resolved.