Resolved after 45 minutes, affecting Web Application and API, on December 22, 2021.
We've identified the root cause of the incident and have confirmed our systems are once again stable.
Affected components
Update timeline
- investigating Dec 22, 2021, 12:55 AM UTC
We're aware of an issue causing certain internal and external API calls to time out or take unusually long and are currently investigating.
- investigating Dec 22, 2021, 01:02 AM UTC
We're still investigating the source of this issue, it appears to be related to our infrastructure.
- identified Dec 22, 2021, 01:09 AM UTC
We've localized the issue to our API servers and are attempting a reboot.
- monitoring Dec 22, 2021, 01:16 AM UTC
The reboot was successful and we are contiuing to monitor the situation to ensure stability.
- resolved Dec 22, 2021, 01:41 AM UTC
We've identified the root cause of the incident and have confirmed our systems are once again stable.
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Amazon Web Services