pingoru pingoru Chartmetric had 2 outages in the last 2 years totaling 3h 44m of downtime, averaging 0.1 incidents per month.
There were 2 Chartmetric outages since November 15, 2024 totaling 3h 44m of downtime. Each is summarised below. Incident details, duration, and resolution information.
We're aware of an issue causing some users to lose access to the platform and are actively working on restoring service.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
A database cloud provider is experiencing unusually high load which is causing degraded performance on certain pages and API endpoints. We're in contact with them and actively working towards a solution.
The provider has implemented a fix which appears to have restored performance levels, we're monitoring the situation to assure stability now.
We've confirmed that systems are stable and performance has returned to expected levels.