Chargebee experienced a minor incident on August 30, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.
Affected components
API (US)
Update timeline
- resolved Aug 30, 2025, 03:46 PM UTC
We experienced intermittent API service interruption & request timeouts between 13:01 and 13:02 UTC. This disruption was due to an issue on the AWS platform. The service has fully recovered. We apologize for any inconvenience caused.