Chargebee incident

API Service Degradation - US Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on September 10, 2025 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Sep 10, 2025, 09:50 AM UTC
Resolved
Sep 10, 2025, 09:50 AM UTC
Duration
—
Detected by Pingoru
Sep 10, 2025, 09:50 AM UTC

Affected components

API (US)

Update timeline

  1. resolved Sep 10, 2025, 09:50 AM UTC

    On September 9th, we experienced intermittent API service interruptions and request timeouts between 18:19 and 19:52 UTC in the US region. This disruption was due to an upstream networking configuration issue on the AWS platform. The service has fully recovered. We apologize for any inconvenience caused.