Chargebee incident

API Service Degradation - US Region

Minor Resolved View vendor source →

Chargebee experienced a minor incident on January 22, 2026 affecting API (US), lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 22, 2026, 03:47 PM UTC
Resolved
Jan 22, 2026, 03:47 PM UTC
Duration
—
Detected by Pingoru
Jan 22, 2026, 03:47 PM UTC

Affected components

API (US)

Update timeline

  1. resolved Jan 22, 2026, 03:47 PM UTC

    Between 11:58 and 11:59 UTC, we experienced intermittent API request timeouts in the US region due to AWS platform issue. The impact was minimal, and the service has fully recovered. -- We apologize for any inconvenience caused.