ChannelCRM incident

Cluster 04 - database backup and Cluster 05 - database backup are down

Resolved after 1 day 23 hours, affecting section-337540 (Cluster 04 - database backup) and section-337540 (Cluster 05 - database backup), on July 12, 2026.

investigating Jul 12, 2026, 02:56 PM UTC

Cluster 04 - database backup went down.

Started: Jul 12, 2026, 02:56 PM UTC
Resolved: Jul 14, 2026, 02:07 PM UTC
Duration: 1d 23h
Detected by Pingoru: Jul 12, 2026, 02:56 PM UTC

Affected components

section-337540 (Cluster 04 - database backup)section-337540 (Cluster 05 - database backup)

Update timeline

investigating Jul 12, 2026, 02:56 PM UTC

Cluster 04 - database backup went down.
resolved Jul 14, 2026, 02:07 PM UTC

Cluster 05 - database backup recovered.

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