ChannelCRM incident

Cluster 04 - database backup and Cluster 05 - database backup are down

Resolved after 1 day 23 hours, affecting section-337540 (Cluster 04 - database backup) and section-337540 (Cluster 05 - database backup), on July 19, 2026.

investigating Jul 19, 2026, 04:10 PM UTC

Cluster 04 - database backup went down.

Started: Jul 19, 2026, 04:10 PM UTC
Resolved: Jul 21, 2026, 03:36 PM UTC
Duration: 1d 23h
Detected by Pingoru: Jul 19, 2026, 04:10 PM UTC

Affected components

section-337540 (Cluster 04 - database backup)section-337540 (Cluster 05 - database backup)

Update timeline

investigating Jul 19, 2026, 04:10 PM UTC

Cluster 04 - database backup went down.
resolved Jul 21, 2026, 03:36 PM UTC

Cluster 05 - database backup recovered.

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