ChannelCRM incident

frontend01.onchannelcrm.app and Cluster 05 - database backup are down

Resolved after 1 day 13 hours, affecting section-327339 (frontend01.onchannelcrm.app) and section-337540 (Cluster 05 - database backup), on September 4, 2026.

investigating Sep 04, 2026, 01:55 AM UTC

Cluster 05 - database backup went down.

Started: Sep 04, 2026, 01:55 AM UTC
Resolved: Sep 05, 2026, 03:17 PM UTC
Duration: 1d 13h
Detected by Pingoru: Sep 04, 2026, 01:55 AM UTC

Affected components

section-327339 (frontend01.onchannelcrm.app)section-337540 (Cluster 05 - database backup)

Update timeline

investigating Sep 04, 2026, 01:55 AM UTC

Cluster 05 - database backup went down.
resolved Sep 05, 2026, 03:17 PM UTC

Cluster 05 - database backup recovered.

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