Channable experienced a notice incident on October 26, 2023 affecting Marketplaces, lasting 1h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 26, 2023, 11:36 AM UTC
We are seeing an steep increase in the failed exports for ICAS (Kleinanzeigen, Marktplaats, 2dehands, Deuxemains). We are trying to determine the cause together with ICAS.
- investigating Oct 26, 2023, 11:38 AM UTC
We have paused all of the ICAS exporters within Channable until further notice.
- monitoring Oct 26, 2023, 12:52 PM UTC
We are seeing successful exports again and have unpaused the exports yet again. We are however still awaiting confirmation from ICAS. We will have to process all backed up exports, which can take some time.
- resolved Oct 26, 2023, 01:04 PM UTC
ICAS has confirmed that the issue was resolved. They are doing final checks to make sure everything will remain functional. ICAS exporters within Channable are finishing successfully again.