Channable incident

Preview for Responsive Search Ads Temporarily Disabled

Minor Resolved View vendor source →

Channable experienced a minor incident on November 15, 2023 affecting Ads, lasting 16h 41m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2023, 04:24 PM UTC
Resolved
Nov 16, 2023, 09:05 AM UTC
Duration
16h 41m
Detected by Pingoru
Nov 15, 2023, 04:24 PM UTC

Affected components

Ads

Update timeline

  1. investigating Nov 15, 2023, 04:24 PM UTC

    We're investigating a problem with the preview of Responsive Search Ads.

  2. identified Nov 15, 2023, 04:26 PM UTC

    We have identified a problem with the Preview of Responsive Search Ads for Google Ads. While we investigate a permanent solution, we have decided to temporarily disable this preview. The Ads will still continue to be exported like normally: this only affects the preview in Channable.

  3. resolved Nov 16, 2023, 09:05 AM UTC

    This incident has been resolved.