Channable incident

Channable is experiencing increased loading times

Minor Resolved View vendor source →

Channable experienced a minor incident on February 1, 2024 affecting Channable tool, lasting 2h 51m. The incident has been resolved; the full update timeline is below.

Started
Feb 01, 2024, 09:06 AM UTC
Resolved
Feb 01, 2024, 11:57 AM UTC
Duration
2h 51m
Detected by Pingoru
Feb 01, 2024, 09:06 AM UTC

Affected components

Channable tool

Update timeline

  1. investigating Feb 01, 2024, 09:06 AM UTC

    We experiencing a problem with load times of Channable due to issues. We are currently investigating. Background jobs (exports and such) do not seem to be affected.

  2. identified Feb 01, 2024, 10:10 AM UTC

    We have identified the issue and are preparing a fix.

  3. monitoring Feb 01, 2024, 10:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Feb 01, 2024, 10:49 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Feb 01, 2024, 11:57 AM UTC

    This incident has been resolved.