Channable incident

Links in the tool regarding insights currently inaccessible

Major Resolved View vendor source →

Channable experienced a major incident on April 19, 2024 affecting Insights & Analytics, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2024, 08:09 AM UTC
Resolved
Apr 19, 2024, 10:08 AM UTC
Duration
1h 59m
Detected by Pingoru
Apr 19, 2024, 08:09 AM UTC

Affected components

Insights & Analytics

Update timeline

  1. investigating Apr 19, 2024, 08:09 AM UTC

    We are currently experiencing issues regarding links within Channable to all different insights dashboards. This is a frontend issue only, so no data is being affected.

  2. identified Apr 19, 2024, 08:27 AM UTC

    The issue has been identified, the tool is working as intended again for all insights related dashboard.

  3. resolved Apr 19, 2024, 10:08 AM UTC

    The incident was resolved completely