Channable incident

Tool is experiencing issues and is not accessible

Minor Resolved View vendor source →

Channable experienced a minor incident on April 24, 2024 affecting Channable tool, lasting 38m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2024, 11:18 AM UTC
Resolved
Apr 24, 2024, 11:56 AM UTC
Duration
38m
Detected by Pingoru
Apr 24, 2024, 11:18 AM UTC

Affected components

Channable tool

Update timeline

  1. investigating Apr 24, 2024, 11:18 AM UTC

    We are currently seeing an issue where Channable is inaccessible. We know what is causing this and we are working hard on resolving this.

  2. identified Apr 24, 2024, 11:19 AM UTC

    The main cause of the problem has been identified by our technical teams. We are working on resolve them.

  3. monitoring Apr 24, 2024, 11:36 AM UTC

    Channable is back up and running. We will have to process the queue of jobs that got stuck. We are keeping an eye out on our services and are gathering data about which services were affected.

  4. monitoring Apr 24, 2024, 11:56 AM UTC

    Services are back up and running.

  5. resolved Apr 24, 2024, 11:56 AM UTC

    This incident has been resolved.