Channable incident

Galaxus order API

Major Resolved View vendor source →

Channable experienced a major incident on August 13, 2024, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2024, 08:18 AM UTC
Resolved
Aug 14, 2024, 08:44 AM UTC
Duration
1d
Detected by Pingoru
Aug 13, 2024, 08:18 AM UTC

Update timeline

  1. monitoring Aug 13, 2024, 08:18 AM UTC

    We are experiencing issues connecting to the Galaxus API. Galaxus is aware of the issues and is working on solving them. We will continue monitoring the situation.

  2. resolved Aug 14, 2024, 08:44 AM UTC

    The issue has been resolved. Galaxus APIs are running successfully. We have retrieved any orders or returns that were still open on Galaxus, and all pending shipment updates have been sent.