Channable experienced a major incident on October 31, 2024 affecting Channable tool, lasting 5h 23m. The incident has been resolved; the full update timeline is below.
Affected components
Channable tool
Update timeline
- investigating Oct 31, 2024, 08:47 AM UTC
Channable is currently not accessible for users. We are looking into what is going on right now.
- monitoring Oct 31, 2024, 08:59 AM UTC
We have restored to a previous version. The tool is accessible again. Working to identify the root cause
- identified Oct 31, 2024, 09:59 AM UTC
We are seeing scattered instances of the problem. We have identified where the problem originates from.
- monitoring Oct 31, 2024, 10:05 AM UTC
We are monitoring our systems.
- resolved Oct 31, 2024, 02:11 PM UTC
We have worked to make the system more resilient. We consider this issue to be resolved.